Vacancy Detail
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- Job Information
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Position Name : IT Admin & Support Officer Work Location : DKI Jakarta Employment Status : Permanent Minimum Year of Experience : 2 Year(s) Closing Date : 20 July 2022
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- Job Responsibilities
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- Follow up complain and question related to IT quickly for ensure user IT problem can be identified and resolve properly.
- Monitoring handling process assistance related to IT issue, and ensure every demand have been handled, so there are no further complaints from user related to IT problem.
- Receiving and incoming document from IT Dept, and ensure the document suitable with receiver.
- Searching vendor, monitoring, and receiving IT goods, and ensure the goods suitable with specification and making purchase request.
- Doing administration on IT operational activities: project, SOP, Work Instruction, Forms and support development plan activities so the IT operational activities in accordance to the plan budget and project schedule.
- Monitoring administration activities: licenses, bills, contract, incoming and outcoming letter, etc for supporting operational activities.
- Coordinate with IT Adaro Energy in terms of server access and create email address for new user in accordance with the policies in Adaro Group.
- Accomodating computers or laptops need, from ordering, installation and management in accordance with user needs for supporting company activities.
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- Job Requirements
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- Minimum Bachelor’s degree in Informatics Engineering or Computer Engineering
- Minimum 2 years of working experience in Helpdesk or Network Engineer
- Advance skill in hardware management, problem solving, office administration and IT infrastructure management
- Good communication, influencing skill and interpersonal skill
- Good analytical thinking, problem solving and decision making
- Willing to be place in Head Office, South Jakarta
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